Transform: A Practical Guide to Implementing The Product Operating Model
Most organizations fail at transformation because they can’t translate...
Transform: A Practical Guide to Implementing The Product Operating Model
Most organizations fail at transformation because they can’t translate...
Gary Arlen is a seasoned product leadership consultant and author with over 15 years of experience guiding organizations through successful digital transformations. Specializing in the implementation of sustainable Product Operating Models, Gary has worked with Fortune 500 companies, high-growth startups, and established enterprises across technology, retail, healthcare, and logistics.
As the author of "Transform: A Practical Guide to Implementing The Product Operating Model," Gary bridges the critical gap between transformation theory and practical execution. His approach combines rigorous discovery practices, outcome-focused methodologies, and real-world implementation strategies that have helped numerous organizations move beyond "process theater" to build truly adaptive and customer-centric product organizations.
Prior to his consulting work, Gary held leadership positions at several companies, including serving as Director of Emerging Platforms at a Fortune 50 enterprise. He is currently Director of Product a major transporation and logistics provider. This frontline experience informs his pragmatic approach to organizational change.
Gary writes regularly on his Substack, where he shares insights on product strategy, leadership, and the evolving transformation landscape.
He holds BA from the University of Minnesota School of Journalism and Mass Communication. When not working with clients or writing, Gary can be found hiking and biking the trails near his home in Minnesota.
Connect with him at substack.com/@garyarlen.
Gary Arlen is a seasoned product leadership consultant and author with over 15 years of experience guiding organizations through successful digital transformations. Specializing in the implementation of sustainable Product Operating Models, Gary has worked with Fortune 500 companies, high-growth startups, and established enterprises across technology, retail, healthcare, and logistics.
As the author of "Transform: A Practical Guide to...
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I really hate the phrase “North Star Metric.” It’s painfully corporate and irritatingly buzzwordy, but everyone understands what we’re talking about, so let’s lean into it. (Pause for breath). Among the endless constellation of vanity metrics and meaningless KPIs, the North Star Metric (NSM) does a pretty good job of cutting through the noise. It’s that single, painfully clear metric that sums up whether your customers genuinely care about your product and predicts if you’re doing the right...
“You can’t win a race by committee,” Carroll Shelby growled, confronting Ford’s executives in the 2019 film Ford v Ferrari. Cut to driver Ken Miles hammering around the track, his GT40 covered with taped-on strings that chaotically reveal airflow in real time. Shelby’s vision: Real-world performance shreds theoretical perfection every single time.
Ford v Ferrari dramatizes a classic showdown between corporate bureaucracy and track-tested intuition. Shelby, a former racer...
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